Friday, October 16, 2009

Voicemail Greetings

I think voicemail greetings are weird. Take a typical greeting:

"Hi, you've reached John. I can't come to the phone right now, but if you leave your name and number after the beep I'll call you back."

Now think about the assumptions that this greeting makes:

  • Somewhere between dialing and getting the voicemail, you forgot that you were calling John and you needed to be reminded.
  • The fact of getting a John's voicemail didn't clue you in to the fact that John couldn't come to the phone.
  • You have never left a voicemail for somebody before and you didn't realize that you had to wait until the beep to start talking.
  • You will only receive a call back if you leave your name and number.
  • John won't pull your phone number out of his phone's memory, instead he needs you to leave it on your recording.
Just sayin' it's weird, that's all.

1 comment: